Privacy Policy

We hereby inform you that we, Uni-Charm Corporation Sdn. Bhd. and each of our respective related corporations (as the term is defined in the Companies Act 1965), affiliates, and associated companies (hereinafter referred to as the "Company", "we", "our" or "us") (whether or not controlled by us) as data users (as the term is defined in the Personal Data Protection Act 2010) have or will collect, record, hold, store, use, disclose and/or process (collectively referred to as "Process") one, or all of the following categories of personal information  about you:

(a) master data: name, age, gender, date of birth, citizenship, NRIC No., nationality;

(b) contact details: home address, home phone number and mobile number, email address, work address, work number;

(c) compensation information: bank account details, credit card details, credit records; and
(d) any such information as we deem necessary or appropriate from time to time in connection with your commercial relationship with us.
(e) We may also Process some or all of the following types of sensitive information about you in connection with your contractual relationship with us, including without limitation your health condition, your menstrual cycle and / or status, and the daily living activities of those in need of nursing care.

(collectively together with (a)-(d) above, "Personal Data").To the extent that you wilfully and voluntarily disclose to us any personal information whether or not coming within the definition of Personal Data above of any individual, we shall assume, without independent verification, that you have obtained such individual's consent for the disclosure as well as the Processing of the same in accordance with the terms of this notification ("Notification").

Your Personal Data has and / or will be obtained from the following sources, where applicable, or such other sources which we may see fit from time to time:

(a) information provided or submitted by you through among others, registration forms  pertaining to the use of our website;
(b) information gathered through promotional activities;
(c) as applicable, publicly available or publicly accessible information; and
(d) such other written or verbal communications or documents delivered to us prior to and during the course of our contractual or pre-contractual dealings with you.

As the accuracy of your Personal Data depends largely on the information you provide to us, kindly inform us as soon as practicable if there are any errors in your Personal Data or if there have been any changes to your Personal Data.

We will Process the Personal Data that you have provided to us for the following purposes, including but not limited to (“Purpose”):

(a) the delivery of notices, services or products to you;
(b) in order for you to enter into the necessary agreement and/or contract to purchase the products/ services from/to us;
(c) user or customer relationship management procedures;
(d) for business contact purposes;
(e) for the facilitation of transactions that you have or may have with us;
(f) those purposes specifically provided for in any particular service or product offered by us;
(g) credit assessments and other background checks of customers/suppliers as we may determine to be necessary or appropriate;
(h) collection of outstanding payments from clients and/or customers/suppliers;
(i) customer care and/or defect rectification works;
(j) conducting marketing and client profiling activities in connection with our services and related products;
(k) for research, benchmarking, and statistical analysis purposes;
(l) to enable us and / or our selected authorised third parties to send you information by e-mail, telecommunication (telephone calls and text messages) or via social media concerning related and unrelated products and services offered by us and our business partners which may include but is not limited to the abovementioned purposes  which we consider will or may interest you;
(m) our internal record keeping;
(n) the prevention of crime including but not limited to fraud, money-laundering, and bribery; and / or
(o) meeting any legal or regulatory requirements relating to our provision of services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us or any of our member companies.

We store your Personal Data in hard and soft copy. Soft copy data is stored on, amongst others, the file server, e-mail server, personal computers, notebooks, tapes and compact disc.
There are security policies and procedures in place which among others confines access to your Personal Data to authorised personnel only on a strictly need to know basis to the relevant department such as the administration, finance, sales and/or customer service, marketing and human resource departments of the Company.
We may retain the Personal Data and that of other individuals that you provide to us for a reasonable period in accordance with commercial requirements and at all times subject to prevailing legal requirements.

Personal Data provided to us will, generally, be kept confidential but you hereby consent and authorise us to provide and / or disclose your Personal Data to the following categories of parties:

(a) any person to whom we are compelled or required to do so under law or in response to a legitimate instruction from a competent or government agency;
(b) pursuant to an order of a court of competent jurisdiction;
(c) any related companies and subsidiaries of Uni-Charm Corporation Sdn. Bhd., including those established in the future;
(d) where applicable, third parties who provide related services or products in connection with our business;
(e) government agencies, statutory authorities and industry regulators;
(f) our auditors, consultants, accountants, lawyers or other financial or professional advisers; and / or
(g) our sub-contractors or third party service or product providers as we may determine to be necessary or appropriate including without limitation, our mailing vendors, as well as vendors that carry out promotional operations on our behalf.

Please rest assured that consistent with the law, we will only disclose the minimum amount of information which we deem necessary for the purpose and that we will take all appropriate safeguards to ensure the integrity and security of the personal data.

In addition, you will appreciate that we are part of the Uni-charm Corporation Group of companies which operates in multiple jurisdictions. Accordingly, access to your Personal Data may be granted to other entities within the Uni-charm Group and may be transferred out of Malaysia for the purpose of data storage to Uni-charm Group globally.

Kami ingin memaklumkan anda bahawa kami, Uni-Charm Corporation Sdn. Bhd. dan setiap satu syarikat berkaitan (sepertimana terma ini ditakrifkan dalam Akta Syarikat 1965), ahli gabungan, dan syarikat sekutu kami ("Syarikat" atau "kami") (sama ada dikawal oleh kami atau tidak) sebagai pengguna data (sepertimana terma ini ditakrifkan dalam Akta Perlindungan Data Peribadi 2010) telah atau akan mengumpul, merekodkan, memegang, menyimpan, menggunakan, mendedahkan dan/atau memproses (dirujuk secara kolektif sebagai "Memproses") satu, atau semua kategori maklumat peribadi berikut tentang anda:

(a) data induk: nama, umur, jantina, tarikh lahir, kerakyatan, nombor kad pengenalan, kewarganegarran;
(b) butir-butir hubungan: alamat rumah, nombor telefon rumah dan nombor mudah alih, alamat e-mel, alamat tempat kerja, nombor telefon tempat kerja;
(c) maklumat pampasan: butir-butir akaun bank, butir-butir kad kredit, rekod-rekod kredit; dan
(d) sebarang maklumat yang kami anggap perlu atau sesuai dari semasa ke semasa yang berkaitan dengan hubangan komersial anda dengan kami.

Kami juga mungkin Memproses sesetengah atau semua jenis maklumat sensitif berikut tentang anda selaras dengan hubangan kontraktual anda dengan kami, termasuk tetapi tidak terhad kepada maklumat mengenai kesihatan anda, kitaran haid dan / atau status, dan aktiviti kehidupan harian bagi mereka yang memerlukan penjagaan kejururawatan.
(secara kolektif dengan (a)-(d) di atas “Data Peribadi”).
Setakat mana anda secara sukarela dan dengan sengaja mendedahkan kepada kami sebarang maklumat peribadi sama ada dirangkum di bawah definisi Data Peribadi di atas atau tidak mengenai individu lain, kami akan mengandaikan, tanpa penentusahan bebas, bahawa anda telah mendapatkan kebenaran individu tersebut bagi pendedahan maklumat tersebut serta Pemprosesannya selaras dengan terma-terma makluman ini (“Makluman”).

Data Peribadi anda telah dan / atau akan diperolehi daripada sumber berikut, jika berkenaan, atau sebarang sumber lain yang kami anggap wajar dari semasa ke semasa:

(a) maklumat yang disediakan atau diberikan oleh anda  melalui antara lain borong pendaftaran berkenaan dengan kegunaan laman web kami;
(b) maklumat yang dikumpul melalui aktiviti promosi;
(c) jika berkenaan, maklumat yang tersedia kepada atau boleh diakses oleh orang ramai; dan
(d) sebarang komunikasi bertulis atau lisan atau dokumen lain yang diserahkan kepada kami sebelum dan dalam urusan kontraktual atau pra-kontraktual kami dengan anda.

Oleh sebab ketepatan Data Peribadi anda sebahagian besarnya bergantung kepada maklumat yang diberikan oleh anda kepada kami, sila maklumkan kepada kami secepat mungkin jika terdapat sebarang kesilapan atau perubahan pada Data Peribadi anda.

Kami akan Memproses Data Peribadi yang diberikan oleh anda kepada kami untuk tujuan berikut, termasuk tetapi tidak terhad kepada ("Tujuan"):

(a) penghantaran notis-notis, perkhidmatan atau produk-produk kepada anda;
(b) untuk membolehkan anda mengikat perjanjian dan/atau kontrak untuk pembelian produk-produk dan perkhidmatan daripada / kepada kami;
(c) prosedur-prosedur pengurusan hubungan pengguna dan pelanggan;
(d) untuk tujuan hubungan perniagaan;
(e) untuk tujuan memudahkan urus niaga yang anda ada atau mungkin ada dengan kami;
(f) apa-apa tujuan yang dinyatakan secara khusus dalam mana-mana perkhidmatan atau produk yang ditawarkan oleh kami;
(g) penilaian kredit dan semakan lain ke atas latar belakang pelanggan / pembekal seperti mana yang kami tentukan sebagai perlu atau sesuai;
(h) pengutipan bayaran tertunggak daripada pelanggan dan / atau pembekal;
(i) penjagaan pelanggan dan / atau kerja-kerja pembetulan;
(j) menjalankan aktiviti-aktiviti pemasaran dan "client profiling" berkaitan dengan perkhidmatan kami dan produk berkaitan kami;
(k) untuk tujuan penyelidikan, penanda arasan, dan analisis statistic;
(l) untuk membolehkan kami dan / atau pihak ketiga terpilih yang diberi kuasa untuk menghantar maklumat kepada anda melalui e-mel, telekomunikasi (panggilan telefon dan mesej teks) atau melalui media sosial mengenai produk dan perkhidmatan berkaitan dan tidak berkaitan yang ditawarkan oleh kami dan rakan perniagaan kami yang termasuk tetapi tidak terhad kepada tujuan tersebut di atas yang kami menganggap akan atau mungkin menarik minat anda;
(m) penyimpanan rekod dalaman kami;
(n) pencegahan jenayah termasuk tetapi tidak terhad kepada penipuan, pengubahan wang haram dan rasuah; dan / atau
(o) memenuhi apa-apa keperluan undang-undang atau peraturan yang berkaitan dengan perkhidmatan dan produk kami dan membuat pendedahkan di bawah keperluan mana-mana undang-undang, peraturan, arahan, perintah mahkamah, undang-undang kecil, garis panduan, pekeliling, kod yang berkenaan dengan kami atau mana-mana syarikat ahli kami.

Kami menyimpan Data Peribadi anda dalam salinan cetak dan atau lembut. Data salinan lembut disimpan, antara lainnya, dalam pelayan fail, pelayan e-mel, komputer peribadi, komputer riba, pita dan cakera padat.
Kami mempunyai dasar dan prosedur keselamatan yang antara lain membataskan akses kepada Data Peribadi anda hanya kepada kakitangan yang diberi kuasa atas dasar "strictly need to know" daripada bahagian Syarikat seperti pentadbiran, kewangan, penjualan dan / atau perkhidmatan pelanggan, pemasaran dan sumber manusia.
Kami mungkin menyimpan Data Peribadi dan data tentang individu lain yang diberikan oleh anda kepada kami bagi suatu tempoh yang munasabah selaras dengan keperluan komersial dan tertakluk kepada keperluan undang-undang terkini pada setiap masa.